/* Innovatech Consulting tokens (landingpage-lead-recovery/brand-tokens.md) + channel brand colours */
:root {
  --ink: #15191c;
  --ink-2: #20262a;
  --ink-3: #2a3136;
  --orange: #ff713f;
  --orange-deep: #b74420;
  --orange-soft: #ff9b73;
  --paper: #f0f2f3;
  --panel: #e9edf0;
  --line: #d4d9dc;
  --line-strong: #7d878e;
  --muted: #59636b;
  --on-dark: #d0d4d7;
  --on-dark-muted: #a6afb5;
  --white: #fff;
  --ok: #1f8a4c;
  --wa: #25d366;
  --wa-dark: #075e54;
  --wa-bg: #efeae2;
  --wa-out: #d9fdd3;
  --ig: #ff0069;
  --ig-grad: linear-gradient(45deg, #feda75, #fa7e1e 30%, #d62976 60%, #962fbf 80%, #4f5bd5);
  --fb: #0866ff;
  --display: Impact, "Arial Narrow", Arial, sans-serif;
  --body: Arial, Helvetica, sans-serif;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body { margin: 0; background: var(--white); color: var(--ink); font: 17px/1.6 var(--body); -webkit-text-size-adjust: 100%; overflow-x: hidden; }
a { color: inherit; }
svg { fill: currentColor; }
:focus-visible { outline: 3px solid var(--orange); outline-offset: 4px; }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.skip { position: absolute; left: -9999px; top: 0; background: var(--orange); color: var(--ink); padding: 10px 16px; z-index: 50; }
.skip:focus { left: 16px; }
.wrap { max-width: 1320px; margin: 0 auto; padding: 0 55px; }

h1, h2 { font-family: var(--display); font-weight: 900; text-transform: uppercase; margin: 0 0 22px; }
h1 { font-size: clamp(38px, 4.6vw, 66px); line-height: 1; letter-spacing: -1.2px; }
h1 em, h2 em { font-style: normal; color: var(--orange); }
h1 em { display: block; }
h2 { font-size: clamp(32px, 3.8vw, 54px); line-height: 1.05; letter-spacing: -0.6px; max-width: 920px; }
h3 { font-size: 20px; line-height: 1.25; letter-spacing: -0.3px; margin: 0 0 8px; }
p { margin: 0 0 14px; }

.eyebrow { font-size: 13px; font-weight: 700; letter-spacing: 1.5px; text-transform: uppercase; color: var(--orange-deep); margin-bottom: 14px; }
.eyebrow-dark { color: var(--orange-soft); }
.lead { font-size: 20px; line-height: 1.6; color: var(--on-dark); max-width: 640px; }
.lead strong { color: var(--white); }
.lead-dark { font-size: 19px; line-height: 1.6; color: var(--muted); max-width: 760px; }
.small-note { font-size: 14px; color: var(--muted); margin: 0; }

/* buttons */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 48px; padding: 13px 24px; font: 700 15px/1.2 var(--body); text-decoration: none; border: 1px solid transparent; cursor: pointer; transition: transform .15s, filter .15s, box-shadow .15s; }
.btn:hover { transform: translateY(-2px); }
.btn-lg { min-height: 56px; padding: 16px 28px; font-size: 16px; }
.btn-sm { min-height: 44px; padding: 10px 18px; font-size: 14px; }
.btn-orange { background: var(--orange); color: var(--ink); box-shadow: 0 6px 0 var(--orange-deep); }
.btn-orange:hover { filter: brightness(1.06); box-shadow: 0 8px 0 var(--orange-deep); }
.btn-line { border-color: #ffffff80; color: var(--white); }
.btn-line:hover { border-color: var(--white); background: #ffffff10; }
.btn-dark { background: var(--ink); color: var(--white); }
.btn-block { width: 100%; }

/* header */
.top { position: sticky; top: 0; z-index: 20; background: #15191cf2; backdrop-filter: blur(8px); color: var(--white); border-bottom: 1px solid #ffffff14; }
.top-in { display: flex; align-items: center; justify-content: space-between; gap: 16px; min-height: 70px; }
.brand { font-weight: 900; font-size: 26px; letter-spacing: -1.3px; text-decoration: none; display: flex; align-items: baseline; gap: 2px; }
.brand .dot { color: var(--orange); }
.brand small { font-size: 12px; letter-spacing: 1.5px; color: #c2cbd1; margin-left: 8px; font-weight: 700; }
.top-nav { display: flex; gap: 28px; font-size: 15px; }
.top-nav a { text-decoration: none; color: var(--on-dark); }
.top-nav a:hover { color: var(--white); }

/* hero */
.hero { position: relative; background: radial-gradient(1000px 500px at 85% 20%, #ff713f2e, transparent 60%), var(--ink); color: var(--white); padding: 64px 0 90px; overflow: hidden; }
.hero-grid { display: grid; grid-template-columns: 1.1fr 0.9fr; gap: 60px; align-items: center; }
.hero-grid > *, .two > *, .final-in > *, .live-grid > *, .persp-grid > * { min-width: 0; }
.pill { display: inline-flex; align-items: center; gap: 10px; padding: 7px 14px; border: 1px solid #ffffff30; background: #ffffff0d; font-size: 13px; font-weight: 700; letter-spacing: 1px; text-transform: uppercase; color: var(--orange-soft); margin-bottom: 22px; }
.pulse { width: 9px; height: 9px; border-radius: 50%; background: var(--wa); box-shadow: 0 0 0 0 #25d36699; animation: pulse 2s infinite; flex: none; }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 #25d36699; } 70% { box-shadow: 0 0 0 10px #25d36600; } 100% { box-shadow: 0 0 0 0 #25d36600; } }
.checks { list-style: none; padding: 0; margin: 22px 0 0; display: grid; gap: 8px; }
.checks li { position: relative; padding-left: 30px; color: var(--on-dark); }
.checks li::before { content: "✓"; position: absolute; left: 0; top: 1px; width: 20px; height: 20px; display: grid; place-items: center; background: var(--orange); color: var(--ink); font-weight: 900; font-size: 12px; }
.cta-row { display: flex; flex-wrap: wrap; gap: 14px; margin: 30px 0 30px; }
.works-with { display: flex; align-items: center; flex-wrap: wrap; gap: 14px; color: var(--on-dark-muted); font-size: 14px; }
.logo-row { list-style: none; padding: 0; margin: 0; display: flex; gap: 10px; }
.logo-chip { width: 44px; height: 44px; display: grid; place-items: center; border-radius: 12px; background: var(--white); }
.logo-chip svg { width: 24px; height: 24px; }
.logo-chip.wa svg { fill: var(--wa); }
.logo-chip.ig { background: var(--ig-grad); }
.logo-chip.ig svg { fill: var(--white); }
.logo-chip.fb svg, .logo-chip.ms svg { fill: var(--fb); }
.logo-chip.web svg { fill: var(--ink); }

/* phone device */
.hero-visual { position: relative; display: flex; flex-direction: column; align-items: center; }
.device { position: relative; width: min(320px, 100%); height: 620px; background: #0b0d0e; border-radius: 44px; padding: 12px; box-shadow: 0 0 0 2px #3a4248, 0 40px 80px -20px #000c, 18px 18px 0 #ff713f33; }
.device-sm { width: 300px; height: 580px; }
.device-notch { position: absolute; top: 18px; left: 50%; transform: translateX(-50%); width: 92px; height: 24px; background: #0b0d0e; border-radius: 14px; z-index: 3; }
.wa-screen { height: 100%; border-radius: 34px; overflow: hidden; display: flex; flex-direction: column; background: var(--wa-bg); color: var(--ink); }
.wa-status { display: flex; justify-content: space-between; padding: 12px 24px 4px; font-size: 12px; font-weight: 700; background: var(--wa-dark); color: var(--white); }
.wa-bar { display: flex; align-items: center; gap: 9px; padding: 8px 12px 10px; background: var(--wa-dark); color: var(--white); }
.wa-back { font-size: 26px; line-height: 1; }
.wa-title { display: flex; flex-direction: column; line-height: 1.2; font-size: 15px; }
.wa-title small { font-size: 12px; color: #cfe9e4; }
.avatar { width: 36px; height: 36px; border-radius: 50%; background: var(--ink); color: var(--orange); display: grid; place-items: center; font-weight: 900; font-size: 13px; flex: none; }
.wa-log { flex: 1; overflow: hidden; padding: 12px 10px; display: flex; flex-direction: column; justify-content: flex-end; gap: 6px; }
.wa-input { display: flex; justify-content: space-between; align-items: center; margin: 8px; padding: 10px 14px; background: var(--white); border-radius: 22px; color: #8a9399; font-size: 14px; }
.bub { white-space: pre-line; max-width: 82%; padding: 7px 10px 6px; border-radius: 10px; font-size: 14px; line-height: 1.4; box-shadow: 0 1px 1px #0000001a; animation: pop .3s ease-out both; }
.bub.in { align-self: flex-end; background: var(--wa-out); border-top-right-radius: 2px; }
.bub.out { align-self: flex-start; background: var(--white); border-top-left-radius: 2px; }
.bub .t { display: block; text-align: right; font-size: 10px; color: #667781; margin-top: 2px; }
.bub .t .ticks { color: #53bdeb; }
.bub-btns { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 6px; }
.bub-btns span { border: 1px solid #c9d3d8; border-radius: 14px; padding: 3px 10px; font-size: 12px; color: var(--wa-dark); font-weight: 700; }
.bub.typing { display: inline-flex; gap: 4px; padding: 11px 12px; }
.bub.typing i, .typing span { width: 7px; height: 7px; border-radius: 50%; background: #9aa5ab; animation: blink 1.2s infinite both; }
.bub.typing i:nth-child(2), .typing span:nth-child(2) { animation-delay: .2s; }
.bub.typing i:nth-child(3), .typing span:nth-child(3) { animation-delay: .4s; }
.bub.done { background: #e7f7ec; border-left: 3px solid var(--ok); }
@keyframes pop { from { opacity: 0; transform: translateY(8px) scale(.97); } to { opacity: 1; transform: none; } }
@keyframes blink { 0%, 80%, 100% { opacity: .25; } 40% { opacity: 1; } }

.toast { position: absolute; top: 58px; left: 50%; width: calc(100% - 36px); transform: translate(-50%, -20px); opacity: 0; display: flex; align-items: center; gap: 10px; padding: 10px 12px; border-radius: 16px; background: #fffffff2; color: var(--ink); box-shadow: 0 12px 30px #0006; z-index: 4; transition: opacity .35s, transform .35s; font-size: 13px; line-height: 1.3; }
.toast.show { opacity: 1; transform: translate(-50%, 0); }
.toast-icon { font-size: 22px; }
.toast small { display: block; color: var(--muted); }
.speed-badge { position: absolute; left: 0; bottom: 150px; background: var(--orange); color: var(--ink); font-weight: 900; font-size: 14px; padding: 10px 14px; transform: rotate(-4deg); box-shadow: 6px 6px 0 #00000055; }
.anim-toggle { margin-top: 26px; background: transparent; border: 1px solid #ffffff40; color: var(--on-dark-muted); font: 13px var(--body); padding: 8px 14px; min-height: 36px; cursor: pointer; }
.visual-note { margin: 8px 0 0; font-size: 12px; color: var(--on-dark-muted); }

/* stats */
.stats { padding: 90px 0 70px; background: var(--white); }
.stat-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 22px; margin-top: 36px; }
.stat { background: var(--paper); padding: 30px 28px 24px; border-top: 5px solid var(--orange); }
.stat p { color: var(--muted); margin: 0; }
.stat strong { color: var(--ink); }
.stat .stat-num { font: 900 clamp(56px, 6vw, 84px)/1 var(--display); color: var(--ink); margin-bottom: 12px; }
.stat-dark { background: var(--ink); }
.stat-dark p { color: var(--on-dark); }
.stat-dark .stat-num { color: var(--orange); }
.stat-dark strong { color: var(--white); }
.stat sup a { color: var(--orange-deep); text-decoration: none; font-weight: 700; }
.stat-dark sup a { color: var(--orange-soft); }
.stat-punch { margin: 34px 0 0; font-size: 22px; font-weight: 700; line-height: 1.4; max-width: 880px; }
.sources { margin: 26px 0 0; padding-left: 18px; font-size: 13px; color: var(--muted); max-width: 900px; }

/* pain */
.block { padding: 96px 0; }
.block.alt { background: var(--panel); }
.pain { background: var(--ink); color: var(--white); }
.grid3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 22px; margin-top: 36px; }
.pain-card { background: var(--ink-2); padding: 28px; border: 1px solid #ffffff14; transition: transform .2s, border-color .2s; }
.pain-card:hover { transform: translateY(-4px); border-color: var(--orange); }
.pain-card p { color: var(--on-dark-muted); margin: 0; }
.pain-icon { display: grid; place-items: center; width: 52px; height: 52px; background: #ff713f22; font-size: 26px; margin-bottom: 18px; }

/* perspectives */
.persp-grid { display: grid; grid-template-columns: 1fr auto 1fr; gap: 30px; align-items: start; margin-top: 44px; }
.persp-col { margin: 0; display: flex; flex-direction: column; align-items: center; gap: 18px; }
.persp-col figcaption { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; justify-content: center; font-size: 15px; color: var(--muted); text-align: center; }
.tag { display: inline-flex; align-items: center; gap: 6px; padding: 5px 12px; font-size: 13px; font-weight: 700; text-transform: uppercase; letter-spacing: .8px; }
.tag svg { width: 16px; height: 16px; }
.tag-wa { background: var(--wa); color: #06341a; }
.tag-team { background: var(--ink); color: var(--white); }
.persp-mid { align-self: center; display: flex; flex-direction: column; align-items: center; gap: 10px; padding-top: 40px; }
.ai-chip { background: var(--orange); color: var(--ink); font-weight: 900; font-size: 13px; text-transform: uppercase; letter-spacing: 1px; padding: 8px 12px; }
.flow-arrow { font-size: 44px; color: var(--orange-deep); line-height: 1; animation: nudge 1.6s infinite; }
@keyframes nudge { 50% { transform: translateX(8px); } }

.staff { width: 100%; max-width: 440px; display: flex; flex-direction: column; gap: 14px; min-height: 580px; }
.staff [data-step] { opacity: 0; transform: translateY(14px); transition: opacity .5s, transform .5s; }
.staff [data-step].on { opacity: 1; transform: none; }
.staff-push { display: flex; align-items: center; gap: 12px; padding: 12px 14px; border-radius: 16px; background: var(--white); box-shadow: 0 10px 30px #15191c22; font-size: 14px; line-height: 1.3; }
.staff-push small { display: block; color: var(--muted); }
.staff-push .when { margin-left: auto; font-size: 12px; color: var(--muted); align-self: flex-start; }
.app-ic { width: 38px; height: 38px; border-radius: 10px; background: var(--ink); display: grid; place-items: center; font-size: 20px; flex: none; }
.staff-card { background: var(--white); border: 1px solid var(--line); border-left: 4px solid var(--orange); padding: 16px 18px; box-shadow: 8px 8px 0 var(--line); }
.staff-card-head, .handoff-head { display: flex; justify-content: space-between; align-items: center; gap: 10px; margin-bottom: 10px; flex-wrap: wrap; }
.badge-ok { background: #e3f4ea; color: var(--ok); font-weight: 700; font-size: 12px; padding: 3px 9px; text-transform: uppercase; letter-spacing: .6px; }
.via { display: inline-flex; align-items: center; gap: 5px; font-size: 12px; color: var(--muted); }
.via svg { width: 14px; height: 14px; fill: var(--wa); }
.staff-card dl, .handoff dl { display: grid; grid-template-columns: auto 1fr; gap: 3px 14px; margin: 0; font-size: 14px; }
.staff-card dt, .handoff dt { color: var(--muted); }
.staff-card dd, .handoff dd { margin: 0; font-weight: 700; overflow-wrap: anywhere; }
.staff-actions { display: flex; gap: 8px; margin-top: 14px; flex-wrap: wrap; }
.sbtn { font-size: 13px; font-weight: 700; padding: 7px 12px; border: 1px solid var(--line-strong); }
.sbtn-dark { background: var(--ink); color: var(--white); border-color: var(--ink); }
.staff-cal { background: var(--white); border: 1px solid var(--line); padding: 14px 16px; font-size: 13px; }
.cal-head { font-weight: 700; text-transform: uppercase; letter-spacing: 1px; font-size: 11px; color: var(--muted); margin: 0 0 8px; }
.cal-row { display: grid; grid-template-columns: 48px 1fr; gap: 10px; align-items: center; padding: 3px 0; }
.cal-row > span:first-child { color: var(--muted); }
.cal-slot { padding: 6px 10px; }
.cal-slot.busy { background: var(--panel); }
.cal-slot.new { background: #ff713f26; border-left: 3px solid var(--orange); font-weight: 700; }
.cal-slot.free { border: 1px dashed var(--line); color: var(--muted); }
.staff-time { list-style: none; margin: 0; padding: 0 0 0 16px; border-left: 2px solid var(--orange); font-size: 14px; color: var(--muted); display: grid; gap: 6px; }
.staff-time b { color: var(--ink); margin-right: 6px; }
.persp-foot { display: flex; align-items: center; gap: 20px; flex-wrap: wrap; margin-top: 36px; justify-content: center; text-align: center; }

/* channels */
.channel-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; margin-top: 36px; }
.channel { background: var(--white); padding: 26px 24px; border-top: 5px solid var(--ink); transition: transform .2s, box-shadow .2s; }
.channel:hover { transform: translateY(-4px); box-shadow: 10px 10px 0 var(--line); }
.channel p { color: var(--muted); margin: 0; font-size: 15px; }
.ch-ic { width: 56px; height: 56px; border-radius: 16px; display: grid; place-items: center; margin-bottom: 16px; }
.ch-ic svg { width: 30px; height: 30px; fill: var(--white); }
.channel.wa { border-color: var(--wa); } .channel.wa .ch-ic { background: var(--wa); }
.channel.ig { border-color: var(--ig); } .channel.ig .ch-ic { background: var(--ig-grad); }
.channel.fb { border-color: var(--fb); } .channel.fb .ch-ic { background: var(--fb); }
.channel.web { border-color: var(--orange); } .channel.web .ch-ic { background: var(--ink); }
.channel.web .ch-ic svg { fill: var(--orange); }
.steps { list-style: none; padding: 0; margin: 56px 0 0; display: grid; grid-template-columns: repeat(4, 1fr); gap: 26px; }
.steps li { border-top: 1px solid var(--ink); padding-top: 18px; }
.steps p { color: var(--muted); margin: 0; font-size: 15px; }
.step-n { display: block; font: 900 32px/1 var(--display); color: var(--orange-deep); margin-bottom: 10px; }

/* live demo */
.live { background: radial-gradient(900px 420px at 10% 0%, #ff713f22, transparent 60%), var(--ink); color: var(--white); scroll-margin-top: 70px; }
.live-grid { display: grid; grid-template-columns: 1.15fr 0.85fr; gap: 28px; margin-top: 36px; align-items: stretch; }
.demo { background: var(--white); color: var(--ink); box-shadow: 12px 12px 0 var(--orange); display: flex; flex-direction: column; }
.channels { display: grid; grid-template-columns: repeat(3, 1fr); border-bottom: 1px solid var(--line); }
.ch { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 50px; background: var(--white); border: 0; border-right: 1px solid var(--line); font: 700 14px var(--body); color: var(--muted); cursor: pointer; }
.ch:last-child { border-right: 0; }
.ch svg { width: 18px; height: 18px; }
.ch[data-channel="whatsapp"] svg { fill: var(--wa); }
.ch[data-channel="instagram"] svg { fill: var(--ig); }
.ch[data-channel="website"] svg { fill: var(--ink); }
.ch[aria-pressed="true"] { background: var(--ink); color: var(--white); }
.ch[aria-pressed="true"] svg { fill: currentColor; }
.phone { display: flex; flex-direction: column; height: 560px; background: var(--paper); }
.phone-bar { display: flex; align-items: center; gap: 10px; padding: 10px 14px; background: var(--white); border-bottom: 1px solid var(--line); }
.phone-title { display: flex; flex-direction: column; line-height: 1.25; }
.phone-title small { color: var(--muted); font-size: 12px; }
.speed { margin-left: auto; background: #ff713f22; color: var(--orange-deep); font-weight: 700; font-size: 12px; padding: 4px 9px; white-space: nowrap; }
.log { flex: 1; overflow-y: auto; padding: 16px 14px; display: flex; flex-direction: column; gap: 8px; }
.msg { max-width: 84%; padding: 9px 12px; font-size: 15px; line-height: 1.45; white-space: pre-wrap; overflow-wrap: anywhere; animation: pop .25s ease-out both; }
.msg.bot { align-self: flex-start; background: var(--white); border: 1px solid var(--line); }
.msg.me { align-self: flex-end; background: var(--ink); color: var(--white); }
.msg.err { align-self: center; background: transparent; color: var(--orange-deep); font-size: 14px; text-align: center; }
.typing { align-self: flex-start; display: inline-flex; gap: 4px; padding: 12px 14px; background: var(--white); border: 1px solid var(--line); }
.chips { display: flex; gap: 8px; overflow-x: auto; padding: 0 14px 10px; scrollbar-width: none; }
.chips[hidden] { display: none; }
.chip { flex: none; min-height: 38px; padding: 6px 14px; border: 1px solid var(--line-strong); border-radius: 19px; background: var(--white); font: 14px var(--body); color: var(--ink); cursor: pointer; }
.chip:hover { border-color: var(--ink); background: var(--ink); color: var(--white); }
.composer { display: flex; gap: 8px; padding: 10px 12px; background: var(--white); border-top: 1px solid var(--line); }
.composer input { flex: 1; min-width: 0; min-height: 46px; padding: 8px 14px; border: 1px solid var(--line-strong); font: 16px var(--body); color: var(--ink); background: var(--white); }
.send { width: 52px; min-height: 46px; border: 0; background: var(--orange); color: var(--ink); font-size: 18px; cursor: pointer; }
.send:disabled, .composer input:disabled { opacity: .5; cursor: wait; }
.demo-foot { margin: 0; padding: 10px 16px 12px; font-size: 13px; color: var(--muted); border-top: 1px solid var(--line); }

.phone[data-skin="whatsapp"] { background: var(--wa-bg); }
.phone[data-skin="whatsapp"] .phone-bar { background: var(--wa-dark); color: var(--white); border-color: var(--wa-dark); }
.phone[data-skin="whatsapp"] .phone-title small { color: #d7efe9; }
.phone[data-skin="whatsapp"] .speed { background: #ffffff22; color: var(--white); }
.phone[data-skin="whatsapp"] .msg { border-radius: 8px; box-shadow: 0 1px 1px #0000001a; }
.phone[data-skin="whatsapp"] .msg.bot { border: 0; }
.phone[data-skin="whatsapp"] .msg.me { background: var(--wa-out); color: var(--ink); }
.phone[data-skin="instagram"] { background: var(--white); }
.phone[data-skin="instagram"] .msg { border-radius: 20px; padding: 9px 14px; }
.phone[data-skin="instagram"] .msg.bot { background: #efefef; border: 0; }
.phone[data-skin="instagram"] .msg.me { background: linear-gradient(135deg, #a033ff, #ff0069); color: var(--white); }
.phone[data-skin="instagram"] .avatar { background: var(--ig-grad); color: var(--white); }

/* inbox (staff view, live) */
.inbox { background: var(--ink-2); border: 1px solid #ffffff1f; padding: 18px; display: flex; flex-direction: column; gap: 14px; }
.inbox-head { display: flex; justify-content: space-between; align-items: center; }
.inbox-head .tag-team { background: var(--white); color: var(--ink); }
.inbox-live { display: inline-flex; align-items: center; gap: 8px; font-size: 13px; color: var(--on-dark-muted); text-transform: uppercase; letter-spacing: 1px; }
.inbox-status { background: #ffffff0a; border: 1px dashed #ffffff30; padding: 16px; font-size: 14px; color: var(--on-dark); }
.inbox-status p { margin: 0; }
.inbox-row { display: flex; align-items: center; gap: 10px; }
.inbox-row + .inbox-row { margin-top: 8px; }
.inbox-row .dot-s { width: 8px; height: 8px; border-radius: 50%; background: var(--orange); flex: none; }
.inbox-row .dot-s.ok { background: var(--wa); }
.inbox-list { display: flex; flex-direction: column; gap: 12px; overflow-y: auto; max-height: 520px; }
.handoff { background: var(--white); color: var(--ink); border-left: 4px solid var(--orange); padding: 14px 16px; animation: pop .4s ease-out both; }
.handoff .via svg { width: 14px; height: 14px; }

/* rollout, faq, final */
.two { display: grid; grid-template-columns: 1fr 1fr; gap: 80px; align-items: start; }
.plan { margin: 8px 0 0; padding: 0; list-style: none; counter-reset: p; }
.plan li { counter-increment: p; position: relative; padding: 18px 0 18px 56px; border-bottom: 1px solid var(--line); color: var(--muted); }
.plan li:first-child { border-top: 1px solid var(--line); }
.plan li::before { content: "0" counter(p); position: absolute; left: 0; top: 16px; font: 900 26px/1 var(--display); color: var(--orange-deep); }
.plan strong { color: var(--ink); }
.faq { max-width: 900px; margin-top: 30px; }
.faq details { border-bottom: 1px solid var(--line-strong); }
.faq details:first-child { border-top: 1px solid var(--line-strong); }
.faq summary { min-height: 44px; padding: 18px 40px 18px 0; font-weight: 700; font-size: 18px; cursor: pointer; list-style: none; position: relative; }
.faq summary::-webkit-details-marker { display: none; }
.faq summary::after { content: "+"; position: absolute; right: 4px; top: 14px; font-size: 26px; color: var(--orange-deep); }
.faq details[open] summary::after { content: "–"; }
.faq p { padding-bottom: 18px; max-width: 780px; color: var(--muted); }
.final { background: radial-gradient(800px 400px at 90% 100%, #ff713f33, transparent 60%), var(--ink); color: var(--white); padding: 100px 0; }
.final-in { display: grid; grid-template-columns: 1.3fr 1fr; gap: 70px; align-items: center; }
.final-box { background: var(--ink-2); border-top: 6px solid var(--orange); padding: 32px; }
.final-list { list-style: none; padding: 0; margin: 22px 0 0; display: grid; gap: 8px; color: var(--on-dark); }
.final-list li::before { content: "✓ "; color: var(--orange); font-weight: 900; }
.final-who { margin: 18px 0 0; color: var(--on-dark-muted); font-size: 14px; }
.foot { background: var(--ink); color: var(--on-dark-muted); border-top: 1px solid #ffffff25; font-size: 14px; }
.foot-in { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 12px 24px; padding-top: 24px; padding-bottom: 24px; }
.foot-tm { font-size: 12px; flex: 1; min-width: 240px; }
.foot nav { display: flex; gap: 20px; }
.foot a { color: var(--on-dark); }

/* legal pages */
.legal { padding: 70px 0 90px; }
.legal .wrap { max-width: 860px; }
.legal h1 { font-size: clamp(36px, 5vw, 56px); }
.legal h2 { font-size: 26px; margin-top: 36px; }
.legal p, .legal li { color: var(--muted); }
.legal .open { background: #fff3ee; border-left: 3px solid var(--orange); padding: 8px 12px; color: var(--ink); }

@media (max-width: 1100px) {
  .channel-grid { grid-template-columns: 1fr 1fr; }
  .steps { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 1000px) {
  .wrap { padding: 0 32px; }
  .top-nav { display: none; }
  .hero-grid, .two, .final-in, .live-grid { grid-template-columns: 1fr; gap: 48px; }
  .grid3, .stat-grid { grid-template-columns: 1fr; }
  .persp-grid { grid-template-columns: 1fr; }
  .persp-mid { flex-direction: row; padding: 0; justify-self: center; }
  .flow-arrow { transform: rotate(90deg); animation: none; }
  .staff { min-height: 0; margin: 0 auto; }
  .speed-badge { left: 8px; }
}
@media (max-width: 720px) {
  body { font-size: 16px; }
  .wrap { padding: 0 16px; }
  .hero { padding: 40px 0 64px; }
  .lead, .lead-dark { font-size: 18px; }
  .block, .final { padding: 64px 0; }
  .stats { padding: 64px 0 50px; }
  .channel-grid, .steps { grid-template-columns: 1fr; }
  .brand small { display: none; }
  .device { width: min(290px, 100%); height: 560px; }
  .demo { box-shadow: 6px 6px 0 var(--orange); }
  .phone { height: 500px; }
  .final-box { padding: 22px; }
  .btn-lg { width: 100%; }
  .stat-punch { font-size: 19px; }
}
/* package alignment: phone channel, email hand-off */
.logo-chip.tel { background: var(--orange); }
.logo-chip.tel svg { fill: var(--ink); }
.channel.tel { border-color: var(--orange); } .channel.tel .ch-ic { background: var(--orange); }
.channel.tel .ch-ic svg { fill: var(--ink); }
.ai-sub { font-size: 12px; color: var(--muted); text-align: center; max-width: 120px; line-height: 1.3; }
.app-ic svg { width: 20px; height: 20px; fill: var(--orange); }
.badge-hot { background: #ff713f26; color: var(--orange-deep); font-weight: 700; font-size: 12px; padding: 3px 9px; text-transform: uppercase; letter-spacing: .6px; }
.mail { background: var(--white); border: 1px solid var(--line); border-top: 4px solid var(--orange); padding: 16px 18px; box-shadow: 8px 8px 0 var(--line); }
.mail-head { border-bottom: 1px solid var(--line); padding-bottom: 10px; margin-bottom: 12px; font-size: 13px; }
.mail-head p { margin: 0 0 2px; }
.mail-head span { display: inline-block; width: 36px; color: var(--muted); }
.mail-head .mail-subj { font-weight: 700; font-size: 15px; margin-top: 6px; }
.mail dl { display: grid; grid-template-columns: auto 1fr; gap: 3px 14px; margin: 0; font-size: 14px; }
.mail dt { color: var(--muted); }
.mail dd { margin: 0; font-weight: 700; overflow-wrap: anywhere; }
.phone-spot { display: grid; grid-template-columns: 1.1fr 0.9fr; gap: 48px; align-items: center; margin-top: 40px; background: var(--ink); color: var(--white); padding: 40px; border-top: 5px solid var(--orange); }
.phone-spot > * { min-width: 0; }
.phone-spot p { color: var(--on-dark); }
.spot-title { font: 900 clamp(26px, 2.6vw, 36px)/1.1 var(--display); text-transform: uppercase; margin: 16px 0 14px; letter-spacing: -.3px; }
.tag-tel { background: var(--orange); color: var(--ink); }
.tag-tel svg { fill: var(--ink); }
.checks-dark { margin-top: 18px; }
.call-card { background: var(--white); color: var(--ink); padding: 20px; box-shadow: 10px 10px 0 #ff713f55; }
.call-head { display: flex; align-items: center; gap: 12px; margin-bottom: 14px; }
.call-head small { display: block; color: var(--muted); font-size: 13px; }
.call-head .badge-hot { margin-left: auto; }
.call-ic { width: 42px; height: 42px; border-radius: 50%; background: var(--ok); display: grid; place-items: center; flex: none; }
.call-ic svg { width: 20px; height: 20px; fill: var(--white); }
.call-card .call-sum { color: var(--ink); font-size: 15px; background: var(--paper); padding: 12px; border-left: 3px solid var(--orange); }
.call-card dl { display: grid; grid-template-columns: auto 1fr; gap: 3px 14px; margin: 0; font-size: 14px; }
.call-card dt { color: var(--muted); }
.call-card dd { margin: 0; font-weight: 700; }
.call-note { margin: 12px 0 0; font-size: 12px; color: var(--muted) !important; }
@media (max-width: 1000px) { .phone-spot { grid-template-columns: 1fr; padding: 28px; } }
@media (max-width: 720px) { .phone-spot { padding: 22px 18px; } }

/* course registration: briefing e-mail to the student */
.persp-mail { width: 100%; max-width: 340px; opacity: 0; transform: translateY(14px); transition: opacity .5s, transform .5s; }
.persp-mail.on { opacity: 1; transform: none; }
.mail-student { border-top-color: var(--wa); }
.mail-tag { font-weight: 700; font-size: 11px !important; text-transform: uppercase; letter-spacing: 1px; color: var(--ok); margin-bottom: 6px !important; }
.mail-body { font-size: 14px; }
.mail-body p { margin: 0 0 10px; color: var(--ink); }
.mail-body dl { margin: 0 0 10px; }
.mail-body ul { margin: 0 0 10px; padding-left: 18px; }
.mail-strong { font-weight: 700; }
.mail-muted { color: var(--muted) !important; font-size: 13px; margin: 10px 0 0; }
.mail-note { margin: 10px 0 0; font-size: 12px; color: var(--muted); border-top: 1px dashed var(--line); padding-top: 8px; }
.handoff.mail-student { border-left-color: var(--wa); }
.handoff .mail-head p { margin: 0 0 2px; }

/* ice breakers (WhatsApp / Instagram originals) */
.chat-intro { align-self: center; display: flex; flex-direction: column; align-items: center; gap: 4px; margin: 24px auto 8px; text-align: center; }
.chat-intro small { color: var(--muted); font-size: 13px; }
.avatar-lg { width: 64px; height: 64px; font-size: 20px; margin-bottom: 6px; }
.phone[data-skin="instagram"] .avatar-lg { background: var(--ig-grad); color: var(--white); }
.phone[data-skin="whatsapp"] .chat-intro { background: #ffffffd9; padding: 16px 22px; border-radius: 10px; }
.phone[data-skin="whatsapp"] .chips, .phone[data-skin="instagram"] .chips { flex-direction: column; align-items: stretch; overflow: visible; padding: 0 14px 12px; gap: 6px; }
.phone[data-skin="whatsapp"] .chip { border: 0; border-radius: 10px; background: var(--white); color: #027eb5; font-weight: 700; text-align: center; box-shadow: 0 1px 1px #0000001a; }
.phone[data-skin="whatsapp"] .chip:hover { background: #f5f5f5; color: #027eb5; }
.phone[data-skin="instagram"] .chip { border: 1px solid #dbdbdb; border-radius: 12px; background: var(--white); color: var(--ink); text-align: left; }
.phone[data-skin="instagram"] .chip:hover { background: #fafafa; color: var(--ink); }

/* layout cleanup */
.block { padding: 88px 0; }
.stats .lead-dark { margin-bottom: 0; }
.stat-grid { margin-top: 32px; }
.sources { margin-top: 22px; }
.channel { padding: 22px 20px; }
.channel h3 { font-size: 18px; }
.ch-ic { width: 48px; height: 48px; border-radius: 14px; margin-bottom: 12px; }
.ch-ic svg { width: 26px; height: 26px; }
.phone-spot { margin-top: 28px; }
.persp .staff { min-height: 0; }
.hero .cta-row { margin-top: 28px; }
.anim-toggle { margin-top: 22px; font-size: 12px; min-height: 32px; padding: 6px 12px; }
@media (max-width: 720px) { .block { padding: 60px 0; } }

/* tablet: keep grids side by side longer */
@media (max-width: 1000px) and (min-width: 721px) {
  .stat-grid { grid-template-columns: repeat(3, 1fr); gap: 14px; }
  .stat { padding: 22px 18px 18px; }
  .stat .stat-num { font-size: 48px; }
  .persp-grid { grid-template-columns: 1fr 1fr; gap: 24px; }
  .persp-mid { display: none; }
  .device-sm { width: 280px; height: 560px; }
}

.staff-wait { display: flex; align-items: center; gap: 10px; padding: 14px 16px; border: 1px dashed var(--line-strong); color: var(--muted); font-size: 14px; background: #ffffff80; }
.staff-wait[hidden] { display: none; }
/* audit fixes 2026-10-14 */
/* focus ring: orange is 2.7:1 on light backgrounds, use the deep orange there */
.stats :focus-visible, .persp :focus-visible, #kanaele :focus-visible, .block.alt :focus-visible, #faq :focus-visible, .demo :focus-visible { outline-color: var(--orange-deep); }
.anim-toggle { min-height: 44px; padding: 10px 16px; font-size: 13px; color: var(--on-dark); border-color: #ffffff66; }
.chip { min-height: 44px; }
.stat-src { font-size: 12px !important; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; color: var(--muted) !important; margin: -4px 0 10px !important; }
.stat-dark .stat-src { color: var(--on-dark-muted) !important; }
.btn-wa { background: var(--wa); color: #06341a; box-shadow: 0 6px 0 #128c4a; }
.btn-wa:hover { filter: brightness(1.05); }
.btn-wa svg { width: 22px; height: 22px; fill: currentColor; }
.final-mail { margin-top: 14px; }
.final-addr { margin: 14px 0 0; font-size: 13px; color: var(--on-dark-muted); text-align: center; overflow-wrap: anywhere; }
.founder { display: flex; gap: 14px; align-items: center; margin-top: 22px; padding-top: 18px; border-top: 1px solid #ffffff25; }
.founder img { width: 64px; height: 80px; object-fit: cover; flex: none; }
.founder p { margin: 0; font-size: 14px; color: var(--on-dark); }
.msg.ok { align-self: center; background: #e3f4ea; color: var(--ok); font-size: 14px; text-align: center; font-weight: 700; }
.msg.ok a, .msg.ok button { color: var(--ok); }
.jump { align-self: center; border: 1px solid var(--ok); background: var(--white); color: var(--ok); font: 700 14px var(--body); min-height: 44px; padding: 8px 16px; cursor: pointer; }
.demo-cta { background: var(--orange); color: var(--ink); padding: 16px 18px; animation: pop .4s ease-out both; }
.demo-cta p { margin: 0 0 10px; font-weight: 700; }
.demo-cta .btn { min-height: 44px; padding: 10px 16px; font-size: 14px; }
.demo-cta .btn-wa { box-shadow: none; }
.mail-demo { font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; color: var(--orange-deep); }
.chip-test { border-style: dashed !important; }

.final-wa { margin-top: 14px; box-shadow: none; }
/* avoid single orphan words in hero copy */
.hero .lead, .hero .checks li, h1, h2 { text-wrap: pretty; }
.hero .checks { max-width: 640px; }
/* personalised link banner + price */
.personal { background: var(--orange); color: var(--ink); }
.personal[hidden] { display: none; }
.personal-in { display: flex; align-items: center; gap: 10px; min-height: 44px; padding-top: 8px; padding-bottom: 8px; font-size: 15px; }
.personal-dot { width: 10px; height: 10px; border-radius: 50%; background: var(--ink); flex: none; }
.final-price { margin: 22px 0 0; padding-top: 18px; border-top: 1px solid #ffffff25; display: flex; flex-direction: column; gap: 2px; }
.final-price strong { font: 900 28px/1.1 var(--display); text-transform: uppercase; color: var(--white); }
.final-price span { font-size: 13px; color: var(--on-dark-muted); text-wrap: balance; }
/* Instagram look for the scripted phone (beauty studio demo) */
.wa-screen.ig-screen { background: var(--white); }
.ig-screen .wa-status, .ig-screen .wa-bar { background: var(--white); color: var(--ink); }
.ig-screen .wa-bar { border-bottom: 1px solid #efefef; }
.ig-screen .wa-title small { color: var(--muted); }
.ig-screen .avatar { background: var(--ig-grad); color: var(--white); }
.ig-screen .bub { border-radius: 18px; box-shadow: none; }
.ig-screen .bub.in { background: linear-gradient(135deg, #a033ff, #ff0069); color: var(--white); border-top-right-radius: 18px; }
.ig-screen .bub.in .t, .ig-screen .bub.in .ticks { color: #ffffffcc; }
.ig-screen .bub.out { background: #efefef; }
.ig-screen .bub.done { background: #e7f7ec; border-left: 0; }
.ig-screen .bub-btns span { border-color: #dbdbdb; color: var(--ink); }
.ig-screen .wa-input { border: 1px solid #dbdbdb; }
.tag-ig { background: var(--ig-grad); color: var(--white); }
.tag-ig svg { fill: var(--white); }

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { animation: none !important; transition: none !important; }
}